Shipping FAQ

Where do you ship to?

Teatox Australia ships to ALL countries worldwide.

How much is shipping?

AUSTRALIA

Free regular shipping - Delivery within 4-7 working days.
$5 express shipping - Delivery within 1-2 working days.

INTERNATIONAL (Any country that is not Australia)

$15 regular shipping - Delivery within 6-12 working days.
$30 express shipping - Delivery within 4-6 working days.

Is my package tracked?

Yes, all items purchased at Teatox Australia are sent via tracked postage. Shortly after your item has been posted out, you will receive an email containing tracking details.

Can I cancel or return my order?

If your order has already been shipped, we cannot cancel your order and give you a refund. As our product is a food you cannot return your order to gain a refund.

What if the shipping address that I provided is incorrect?

Email contact@teatoxaustralia.com immediately to notify of the change of address.

If we have already shipped the item, and you provided us with the incorrect shipping address we cannot give you a refund, nor ship the product to a different address. To avoid this, please ensure to check that the shipping address attached to your PayPal account is correct, and still valid, before purchase. For more information on this matter, view our terms and conditions here.